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Computer Science & Engineering DOI: JACO-2026-0081 Vol. 3, Issue 6

Process Mining – New era in process management - A Survey

Process Mining is extraction of process models from event logs recorded by information systems. It acts as a bridge between data mining and business process. It is possible to use process mining to monitor deviations (e.g., comparing the observed events with predefined models or business rules in the context of SOX). . This technology has become available only recently, but it can be applied to any type of operational processes (organizations and systems). Example applications include: analyzing treatment processes in hospitals, improving customer service processes in a multinational, understanding the browsing behavior of customers using a booking site, analyzing failures of a baggage handling system, and improving the user interface of an X-ray machine The paper does a survey of important process mining aspects- its perspective, types, tools available for it, advantages and the fundamental algorithm used in Process Mining- Alpha Miner Algorithm.

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Divya Kundra, Prerna Juneja